Title: Cashier

Department: Accounts Receivable

Campus Location: Arnold/Main Campus

Salary Range: $41,468-$51,835

Work Mode: This position requires a full-time in-person presence on campus or at alternative locations.

Hours Per Week: 40

Work Schedule: 

Position Type: Full-Time Staff,  Non-Exempt

Position Summary

The cashier is responsible for invoicing customers; posting customer payments (including balancing and reconciling daily cash receipts); processing customer account adjustments, including but not limited to waivers, tuition assistance, third party billing, and sponsor billing. Responsible for providing customer assistance to customers and the college community with billing, financial aid inquiries, and payment processing.

Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.

While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position.

Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package.

In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility.

Job Duties and Responsibilities

Invoicing and billing:
Assist with the process of customer setup and preparation of invoices for contract, sponsor billing, event, and bookstore invoicing. This includes verifying and maintaining appropriate documentation, scanning and filing

Processing customer account adjustments:
Verify, validate, and ensure accuracy, completeness, and regulation and policy compliance of customer account adjustments (including but not limited to waivers, tuition assistance, sponsor billing contract adjustments) and supporting documentation. Assist with the research and reconciliation of discrepancies.

Accepting payment:
Accept and post customer payments by recording cash, checks, and credit card transactions, as well as processing returned checks; balance reconcile and prepare daily cash receipts and deposits.

Consultation and analysis:
Respond to accounts receivable, billing, financial aid and payment related questions using available databases to retrieve and disseminate information such as the processing of federal, state, student and sponsorship refunds and check voids while providing excellent customer service.

Other duties as assigned.

Required Qualifications:

High school diploma or GED

Minimum of two years of relevant experience

Prior experience with cashiering accepting various forms of payment, reconciliation and cash receipt close out procedure.

Demonstrated problem solving skills, including the ability to make independent decisions concerning appropriate resolution of customer accounts.

Excellent customer service skills.

Working Knowledge of Microsoft Excel and Word.

Ability and willingness to work a flexible schedule, including some evening and weekend hours to accommodate the needs of the office

Strong time management and problem solving skills, and the ability to work under pressure with attention to details.

Demonstrates the ability to maintain confidentiality.

Preferred Qualifications:

Knowledge of Colleague financial accounting system.

Prior experience with sponsor billing, collections,