Title: Labor Relations Manager

Department: Human Resources

Campus Location: Arnold/Main Campus

Salary Range: $85,696-$107,120

Work Mode: This position requires some regular in-person presence on campus or at alternative locations, depending on business needs of the office.

Hours Per Week: 40

Work Schedule: 

Position Type: Full-Time Staff,  Exempt

Position Summary

Under the general direction of the Director of Employee Engagement, the Labor Relations Manager is responsible for supporting faculty and staff within the Division of Learning on all labor relations matters. This position serves as a member of the bargaining committee for both part-time and full-time faculty, and manages confidential faculty relations issues, including disciplinary actions and employment-related investigations involving complaints and conflicts. The Manager develops, implements, and administers policies and procedures, and assists in the administration of collective bargaining agreements.

In addition, the Labor Relations Manager designs and delivers professional development opportunities related to labor relations. The role requires building and maintaining strong, collaborative relationships with the Division of Learning leadership and faculty to foster a positive relationship.

Job Duties and Responsibilities

Labor Relations & Negotiations:
Serve as the designee of the Director of Employee Engagement during union negotiations.
Assist with preparation of documents and records required for contract negotiations, meetings, and discussions with the union.
Interpret formal communications between management and labor.
Participate in fact-finding through the State Higher Education Labor Relations Board, as needed.

Employee Relations & Investigations:
Handle routine labor relations and human resources inquiries regarding policies, procedures, and bargaining agreements, referring complex matters to the Director of Employee Engagement or legal counsel as appropriate.
Advise management on contracts, employee grievances, and disciplinary procedures.
Conduct consultations and mediations of employee complaints and grievances whenever possible, prior to the filing of formal complaints.
Provide support to managers and supervisors on disciplinary matters, employee counseling, and the development of performance improvement plans.

Contract Administration:
Interpret and administer collective bargaining agreements related to wages, salaries, benefits, and union/management practices.
Conduct day-to-day administration of labor relations activities to ensure compliance with policies, regulations, and collective bargaining agreements.
Ensure Human Resources policies and procedures remain consistent with collective bargaining agreements.
Work with the HRMS Manager to prepare reports requested by bargaining groups, including new hires, public information requests, and other data required by law.

Training & Development:
Provide guidance, training, and instruction to supervisors and employees on matters related to labor relations and collective bargaining.
Develop and deliver professional development opportunities in areas related to labor relations.

General Human Resources Support:
Provide support in other areas of Human Resources, including the execution of special initiatives and projects.
Supervise the Employee Relations Specialist.
Perform other related duties as assigned.

Required Qualifications:

Bachelor's degree or higher

Minimum of five years full-time experience in employee and labor relations, collective bargaining, and policy development. Must be experienced in interpreting and administering collective bargaining agreements and have had proven success in conflict resolution.

Experience in developing, implementing, and providing training on policies and procedures related to labor relations.

Thorough understanding of federal and state labor and employee relations laws, regulations, and guidelines related to HR and contract negotiations

Ability to accurately manage sensitive and confidential information

Experience in working with legal counsel to prepare for bargaining and identifying issues and subjects for bargaining.

Excellent verbal and written communication skills. Strong interpersonal, negotiation, and conflict resolution skills

Excellent time management skills, with a proven ability to meet deadlines, are crucial.

Strong analytical and problem-solving skills

Preferred Qualifications:

PHR, SPHR, SHRM-CP or SHRM-SCP certification

Experience in higher education

Certification in mediation and conflict resolution

Master’s degree preferred in Employee and Labor Relations or Human Resources



Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.

While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position.

Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package.

In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility.